Why Hair Salons Are a Difficult Sell in Australia

Why Hair Salons Are a Difficult Sell in Australia

Richard MatthewsRichard Matthews — Business Broker, Link Business NSW·May 16, 2025·3 min read

Hair salons in NSW and VIC are among the hardest businesses to sell at a meaningful price. The multiple range is 0.5× to 1.5× SDE — and the lower end is far more common than sellers expect. The fundamental challenge is that most hair salon goodwill is personal: clients are loyal to the stylist, not the business. When the owner leaves, the clients often follow.

What the market is paying

Business typeTypical multipleKey driver
Owner behind the chair, clients loyal to owner, no staffUnder $50k goodwillGoodwill is personal — not transferable
Owner + 1–2 staff, some brand loyalty, good location0.5–1.0× SDESome transferable goodwill
Owner managing not cutting, staff stylists, brand-loyal clients1.0–1.5× SDEBusiness-loyal clientele + transferable operations
Multi-chair, strong brand, owner fully removed from service delivery1.5–2.0× SDERare — premium for genuine brand equity

The personal goodwill problem

This is the central challenge in every hair salon sale. If clients book with "Sarah" rather than with "Sarah's Salon," the goodwill belongs to Sarah — not the business. When Sarah sells and leaves, those clients may not return regardless of how good the new owner is.

Buyers know this. They will ask for client retention data, booking system records, and evidence of how clients interact with the business. A salon where clients book online with any available stylist is more transferable than one where every client requests a specific person.

What actually drives value

The hair salons that sell well — and at a meaningful price — share a few characteristics: the owner is not behind the chair (or has been transitioning out for at least 12 months), the client base is loyal to the brand and the location rather than a specific stylist, the booking system shows consistent repeat visits across multiple staff members, and the lease is long enough to give a buyer confidence in the location.

The lease: often the most valuable asset

In many hair salon sales, the lease is worth more than the goodwill. A long-term lease in a high-foot-traffic location — a shopping centre, a main street, a busy suburban strip — is a genuine asset. Buyers will scrutinise the remaining term, the rent as a percentage of revenue, and the options to renew.

NSW and VIC: realistic expectations

In Sydney and Melbourne, hair salon sale prices typically range from $30,000 to $150,000 for most owner-operated businesses. The upper end — $150,000 to $300,000 — is reserved for multi-chair salons with strong brand equity and an owner who has genuinely stepped back from service delivery. Sellers who expect more than this are usually disappointed.

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